4.7

Based on 331 reviews

4.7

Based on 331 reviews

19:23 07 Dec 22

Everyone was polite and professional. Special shout out to Vincent who had to come out multiple times to troubleshoot what turned out to be debris stuck in the coil. It was a real pleasure working working with you, Vincent. Thanks for the honesty and professionalism. Much appreciated!

Virender Chhabra

18:46 07 Dec 22

Eric Carter

18:33 07 Dec 22

The technician was courteous and friendly. He explained everything that he was doing and how the heating system was working. I have been using ALH for over a year for service on my heating and air conditioning unit. They always do a fantastic job. I would recommend them to family and friends.

Eddie Rush

22:30 06 Dec 22

Great service - always responds quickly over the years. Have had service contracts on our home and both of our parents homes. Always professional and trustworthy with us and our parents. Every single service mechanic we have encountered has had patience and helped us with our hvac needs.

Misti Bain

19:06 06 Dec 22

Kyle Seaton

17:40 06 Dec 22

I switched to this company a year ago, much cheaper and the service is phenomenal! Highly recommend to anyone in need of any service they provide.

william hendricks

17:32 06 Dec 22

Richard maintains our HVAC and we have always been pleased.

Clay Scarborough

17:28 06 Dec 22

Richard checked all they systems and measurements and showed me as he was performing his work. He always does a complete job and I trust him completely.

K. Holland (K.j.)

17:19 06 Dec 22

Satinath Sarkar

16:41 02 Dec 22

Very responsive and respectful service. Quick resolution and follow up. Chris was one of the most friendly and technically knowledgeable service person I have come across. Also the account team on the phone were very proactive and friendly.

Hal Stern

19:20 29 Nov 22

Add Sims

18:15 28 Nov 22

Rich Green

14:42 22 Nov 22

Used ALH for over 12 years and they always provide excellent customer service. Chris our latest technician was on time, courteous and very professional

Kimball Gerald

14:40 22 Nov 22

Preventative maintenance on heater and heat pump

Thomas Clear

19:20 21 Nov 22

ALH has done a great job for us since we built our house 6 years ago.

David Kiefer

18:36 18 Nov 22

Complete amateurs. Needed warranty work on a brand new system they installed, less than 6 months old. They sent someone out without confirming the appointment with me, he calls me from the driveway, fools around with the unit for 5 minutes and says “there was a blue wire that wasn’t connected”, on a system they installed. Still no heat. I tried to schedule another appointment with them, and never got a call back. When I called them again, they said he would be here later this afternoon, which is great because I won't be here. No weekend appointments. Weak. When I called back to cancel the appointment, they said that if anyone else works on the system, that voids our warranty. I don’t think so.

Vandi Smith

15:05 18 Nov 22

This was my first check up since moving in my new home.

Rami Arfoosh

14:47 18 Nov 22

Scott Staley

18:04 17 Nov 22

Appreciate your concern. Hopefully Richard can find the leak in my system. I hope he will solve the issue soon.

Alec Roberts

18:02 17 Nov 22

Pete Holdnak

14:44 16 Nov 22

Mary Ball

14:39 16 Nov 22

Chris was incredible and loved his honesty. Angie in the office is always so kind and patient.

reed knapp

11:25 16 Nov 22

Austin Payne was the tech that was sent and he was over the top thorough taking care of the problem. He showed me how to operate the newly installed damper and assured me that the problem was fixed. He worked quickly and efficiently and was respectfully clean in my home. His professional conduct was appreciated!!

Gordon Harper

18:51 15 Nov 22

Good service. On time and did a complete job.

Nikola Kratky

18:46 14 Nov 22

Whitney Yuska

17:10 11 Nov 22

Richard was excellent with his knowledge, timeliness, and professionalism. His explanation of issues and how things work were so helpful. Rhonda and Angi at the office are also so helpful to work with and I’m grateful for the whole team. Thanks, all!

Andrew Dickerson

15:39 10 Nov 22

Cynthia Sir

14:04 09 Nov 22

Reggie and Mike Gill were great.

Suzanne Wahl

17:14 04 Nov 22

Edith Morgan

20:58 02 Nov 22

Janet Johnson

14:13 27 Oct 22

Everything was very good. Professional staff.

Anne Gelaude

16:38 25 Oct 22

ALH has been my go-to HVAC service and installation company for 20 years. They are always professional and perform outstanding work.

Michael Kilgore

13:50 21 Oct 22

ALH always does a great job servicing my new units.

Adrian & Coleen Hestad

14:28 18 Oct 22

Prompt and courteous

Brooke G

01:06 17 Oct 22

Trey was very pleasant. Called snd provided arrival time. Checked the system thoroughly and gave us the aok! Very professional and super pleasant.

Barbara Royal

20:44 14 Oct 22

We have been enjoying our new HAVC for almost a year now and have been very satisfied with the comfort and savings on our utility bills. The new Ecobee thermostat is fabulous!When we first called ALH they quickly came and worked with us to decide on the system that was best for our needs.Everyone I have worked with has been super nice and helpful.

Casey Jackson

13:42 13 Oct 22

Newly installed system had noisy vents, technician found 1 return had been dry walled over cutting off half of the return air flow. Once that was opened up, system ran quiet. Great find.

Josh Ringenberg

16:28 12 Oct 22

The technician they sent, Chris, was fantastic. He called ahead to let me know when he would arrive and he was right on time. He was very knowledgeable and diagnosed the issue immediately. He spent time to explain the issue to me and had it fixed in short order. Their pricing is fair and the work was very much appreciated. I intend to use this company again in the future.

Scotty Williams

16:08 12 Oct 22

William H. Mastin

14:59 06 Oct 22

Technician was Richard Rushing who performed our spring/summer HVAC maintenance. Richard does does excellent work in a very effective manner.Would highly recommend him.

Ginny Kevorkian

17:38 04 Oct 22

I have had good experience with this company. The most recent technician, Trey, was very professional and courteous. He explained everything he did in a very clear, easy to understand manner. I will continue using this company and I recommend it to others.

Edith

15:03 24 Sep 22

Chris the technician was very thorough and also very personable. I feel very comfortable with this company and their employees

NBA DNICE

18:05 23 Sep 22

JESUSmySAVlOR

14:56 23 Sep 22

Technician was very knowledgeable. And friendly. He checked out the whole system which made me feel secure in that the system is working properly.

George Schlaughenhoupt

15:40 20 Sep 22

LTD

21:37 14 Sep 22

I’ve been using them for years and have always had a positive experience. Very professional and polite technicians.

Anthony Heyward

19:25 13 Sep 22

Chris is a true professional. Very informative, knowledgeable and friendly. He discovered the issue was immediately and corrected the problem promptly. Highly recommend

Todd Hauser

17:00 13 Sep 22

Trey our service guy was fantastic and very professional.

Curtis Hixon

15:35 12 Sep 22

Richard was outstanding. He explained the situation and resolved the immediate issue very well. Thank you

Cameron Richardson

15:23 12 Sep 22

Tre Young the HVAC technician was extremely knowledgeable, professional and thorough! We were extremely happy with the service ALH and Tre Young provided.

Jeanette Archer

15:40 07 Sep 22

Holly King

17:44 31 Aug 22

John Gold

12:48 30 Aug 22

Very professional and on the ball. Thank you for the good service.

Alan Lewis

12:39 30 Aug 22

We just moved into our new house and the air upstairs stopped working 2 weeks in. We called on a Monday and they came and fixed it the same day. One time and professional. Very happy with the service:)

Bianca Rosenberg

22:02 29 Aug 22

Richard, our service tech, is and has been great throughout the years!

Cheryl

13:51 26 Aug 22

Chris the technician is a super guy, very knowledgeable and diagnosed the problem quickly. Efficient, doesn’t waste time, gave honest opinion while providing options. Because of his professionalism and technical expertise, I will use ALH exclusively for future HVAC needs. Thanks also to Angie at office for accommodating our needs. I highly recommend this company!Edit to add: Chris diagnosed and fixed a problem caused by another local company’s repair guy who misdiagnosed the problem and who was going to charge us $600+ which would still not have resolved the issue. All that to say, ALH has the more competent staff.👍

Mark A

20:13 25 Aug 22

They fixed the issue with the new construction set up of my townhome

Jeff Durr

15:11 22 Aug 22

Deborah Jaudon

15:35 19 Aug 22

He was very professional and nice. He knew what he was doing. He went the extra mile to fix the problem. I would totally recommend.

Wade Cauthen

15:59 12 Aug 22

We have counted on ALH for their great service for 14 years at our primary and rental properties. Great team to work with.

Gary Faysash

15:38 12 Aug 22

Shaun Swedenburg

15:10 10 Aug 22

Repair person was awesome!

Ryan Yi

14:56 10 Aug 22

Mr. William Kirby is the best!

Jonathan

13:14 09 Aug 22

Fast and professional service! No BS!

Dustin Moseley

00:36 09 Aug 22

I’m really disappointed to leave this 2 star review. The front desk and the technicians are very nice, hardworking people. But the reality is that they have been out to my house 3 different times over 3 weeks and my AC is still broken. I never know when they will actually come to the house. The company services my units as part of a deal with the developer. It’s a new home and everything is covered under warranty. It’s 89 degrees in the bedrooms and I have little kids who cannot sleep in the heat.I’m very disappointed with how this has gone. I understand it’s a busy time of the year, but it’s time I find another company to fix the problem.EDITI decided to change this from my original 2 star rating to 5 stars.I appreciated the owners response to my original rating, and they fixed the issue right away. It’s busy season and I empathize.From the very beginning, the office and the techs were all very friendly and were a pleasure to work with.Will use them again in the future. 👍

Robert Cizek

17:43 08 Aug 22

claude smith

15:45 08 Aug 22

They came out and repaired a leak on one of the freon lines on a split ac unit that they installed less that 2 years ago. The tech was very professional and diagnosed the problem quickly. He said some techs don’t install the gasket where the lines connect to the unit but was sure it was the problem. All said and done it cost over $400 dollars for him to replace a$0.5 gasket and recharge the system. When one of their installers failed to install it properly in the first place. It lasted just long enough to be outside their warranty. Buyer beware!

Carl Nicholas

16:57 05 Aug 22

Cedric was very thorough and personable. He arrived to install a missing damper and realized that there was a bigger problem. Troubleshot the system and found a clogged drain which was causing the problem.

Tina Range

23:19 04 Aug 22

installed reme Halo

Aman Jetha

20:59 04 Aug 22

Great service plan for seasonal maintenance and repairs. Responsive emergency line, thorough service. Technicians are always willing to answer questions and address concerns.

Daryll Neal

18:24 04 Aug 22

Excellent service! Richard Rushing is an outstanding service tech. And very customer oriented!

Clara Depko

18:22 04 Aug 22

Trustworthy and professional. Thank you!!

Jonathan Denbow

19:26 01 Aug 22

From customer service with Paula, Sales with Robbie and repair tech Chris, the entire team was incredible. Very knowledgeable and patient with their explanations. Ultimately my unit needed replacing and they were very accommodating with the costs associated. All in all 10/10 would recommend. Great group

Lloyd Wynn

15:25 29 Jul 22

Excellent service. Will be a long time customer.

marygrace Hegetschweiler

15:18 29 Jul 22

I’m not sure why they’re asking me to post a review, as I’m sitting here writing this, the AC in our brand new house (with brand new HVAC) is still out and has been for a week.We were set to move in last week when we noticed the day before the AC was clearly not working. Hobson deployed a tech out on Saturday to repair but he was unable to complete because the system needed a part they didn’t have in stock, and would take 2 to 3 days to arrive. Flash forward to Thursday, the part is finally in and they say they’ll get us on the schedule as a priority. I reiterated to the scheduling staff and tech that we’re not staying at the residence currently because it’s 90° inside and we have a baby at home, so if they can give us more specifics of an arrival time other than “today,” that would be great as I can’t sit in a house all day with a baby and no AC.The tech didn’t end up arriving until 5pm (i guess that’s priority for them), and after an hour, was unable to complete the repair with new part because he needed another tech to assist him for safety purposes. Not sure why this wasn’t noted with the first techs visit, but I digress. They were supposed to be back out this morning before 12pm (it’s now 11) and the only update I’ve been able to get is “we can’t get a hold of the tech right now.”So here I am, not holding my breath as we continue to couch hop until we can get into our new house. We’re under warranty with the company (the builder chose them) so I’m sure we’re not actually a “priority,” but this has been an awful experience and I would not recommend to anyone. I’ve dealt with a lot of HVAC companies (one for an AC repair and eventual HVAC replace in our old residence with wonderful experience) and this is by far the worst I’ve ever experienced. From conversations with their scheduling team, they seem extremely understaffed which is not comforting for future service calls that I’m already preparing myself for, even though the unit is brand new.

William Donelan

21:00 27 Jul 22

Excellent and knowledgeable service.

Lauri Strauss

20:48 27 Jul 22

Brentan Edwards

18:32 25 Jul 22

Ansley Tucker

19:27 24 Jul 22

Our AC unit has gone out four times in three months. They fixed it for all of three days. Told us it needed to be cleaned and charged us $260 even thought we are still under warranty and cleaning it only fixed the problem for three days.

Anthony Williams

19:30 21 Jul 22

I love the professionalism of the technician he takes his time and explains if i have any questions

mary lou holcomb

19:30 21 Jul 22

Stephon Hayes

11:13 21 Jul 22

Marla Ford

16:07 16 Jul 22

We have had excellent customer service and work from ALH! Richard is our technician and he is always so nice and very professional.

Shary Dyer

14:48 15 Jul 22

The owners are committed toExcellence in Customer Service

Thomas Francis

14:29 15 Jul 22

Lawrence “LB” Bell

13:58 15 Jul 22

Everyone was very polite and professional. Scheduled my appointment for Friday and advised that we were home all day and would accept any earlier appointment. They called me back when an opening became available and got my system repaired that day. The technician was kind and professional as well and advised what he was doing and what caused my issue. Will definitely use them again. Great customer service!

Dennis Dickinson

16:25 08 Jul 22

Richard did an outstanding job as usual. He is always Professional and responsive. He always goes out of his way to make sure we understand what her did and the current status of our system. A 5+ star service. thank you sir

Jason Dyba

14:14 08 Jul 22

Richard is possibly the best technician, in any field, that I have ever interacted with. As long as Richard is around, I’ll be a customer of Andy Lewis/Hobson.

RASHA SAMARA

01:48 08 Jul 22

Shirley Hillmon

15:28 05 Jul 22

Cedric very professional and excellent customer service. Cedric explain everything about my air conditioner unit. I will definitely use Andy Lewis Hobson again.

John Casey

14:42 01 Jul 22

Very professional.

GrandPater

14:04 01 Jul 22

Robyn Tom

20:34 30 Jun 22

Den R

17:17 28 Jun 22

As a customer of ALH, I must say the services and staff are above and beyond what I expected. Being retired military “EXCELLENT STANDARDS” and ATTENTION TO DETAIL” are critical when evaluating services being completed properly. William Kirby truly is professional, knowledgeable and very well trained at his job. As a customer I firmly believe a company’s employees and customer services speaks for itself. William Kirby did not place any pressure to buy anything and kept me informed of my situation. He provided a great service job and allow me as a customer without pressure to determine my best course of action for my budget and long-term needs. William Kirby truly exemplary ALH as a professional company with high standards. William Kirby, the AC Tech was totally professional and very knowledgeable of his jobs. Paula in customer service was also excellent when it comes to customer services and scheduling requirements. I have worked with numerous contractors in my former job. ALH services is price reasonable, professional and highly outstanding (5+) at their work performance. I would definitely recommend to others. A++ for William Kirby and Paula for outstanding customer support..they are definitely the standard to expect from any AC company....ALH is very fortunate to have them..thanks ALH..for a great experience and services.

Gary Elias

11:19 25 Jun 22

Luis was a wonderful service technician. He diagnosed the problem with our air conditioner quickly and fixed the unit immediately. He explained what he was doing the whole time. My only problem with Andy Lewis/ Hobson is that it took a week to get Luis out to our house.

Veronica Riley

17:00 24 Jun 22

Connie Walker

14:28 23 Jun 22

Great company!

Russell Fung

14:26 23 Jun 22

Jonathan Hunt

15:32 22 Jun 22

Chris Rios

15:09 21 Jun 22

Reggie from Andy Lewis/Hobson Heating & Air was great to work with. He was knowledgeable and professional. Would definitely recommend Reggie and Andy Lewis/Hobson Heating & Air!

Tag: Heating and Air Zoning

Zoning Your HVAC System

Posted on May 15, 2022 by All Contractor Marketing

Zoning Your HVAC System Do you struggle with consistent temperatures within your home? Rather than blasting the AC all day just for your bedroom to cool off, you may consider installing a zoning system in your home. This is not another HVAC system but rather a product that can be implemented into your current system …

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