Reviews
Andy Lewis / Hobson Heating & Air is your local professional AC contractor in Metro Atlanta. We offer top-rated HVAC service. Our technicians are highly skilled, always courteous, and trustworthy. We always do our best to meet your needs. Our team is proud of our 5-star heating and air reviews. Check out what our highly satisfied heating and air customers are saying about our HVAC repair, installation, and maintenance services. Our goal is to make you a customer for life by providing the highest level of service. Contact us today.
Please read some of our heating and air reviews below.
Thank you for placing your trust in our top-rated heating and air team. Our goal is to offer 100% customer satisfaction with each and every HVAC job we perform.
Scott Evans
19:23 07 Dec 22
Everyone was polite and professional. Special shout out to Vincent who had to come out multiple times to troubleshoot what turned out to be debris stuck in the coil. It was a real pleasure working working with you, Vincent. Thanks for the honesty and professionalism. Much appreciated!
Virender Chhabra
18:46 07 Dec 22
Eric Carter
18:33 07 Dec 22
The technician was courteous and friendly. He explained everything that he was doing and how the heating system was working. I have been using ALH for over a year for service on my heating and air conditioning unit. They always do a fantastic job. I would recommend them to family and friends.
Eddie Rush
22:30 06 Dec 22
Great service - always responds quickly over the years. Have had service contracts on our home and both of our parents homes. Always professional and trustworthy with us and our parents. Every single service mechanic we have encountered has had patience and helped us with our hvac needs.
Misti Bain
19:06 06 Dec 22
Kyle Seaton
17:40 06 Dec 22
I switched to this company a year ago, much cheaper and the service is phenomenal! Highly recommend to anyone in need of any service they provide.
william hendricks
17:32 06 Dec 22
Richard maintains our HVAC and we have always been pleased.
Clay Scarborough
17:28 06 Dec 22
Richard checked all they systems and measurements and showed me as he was performing his work. He always does a complete job and I trust him completely.
K. Holland (K.j.)
17:19 06 Dec 22
Satinath Sarkar
16:41 02 Dec 22
Very responsive and respectful service. Quick resolution and follow up. Chris was one of the most friendly and technically knowledgeable service person I have come across. Also the account team on the phone were very proactive and friendly.
Hal Stern
19:20 29 Nov 22
Add Sims
18:15 28 Nov 22
Rich Green
14:42 22 Nov 22
Used ALH for over 12 years and they always provide excellent customer service. Chris our latest technician was on time, courteous and very professional
Kimball Gerald
14:40 22 Nov 22
Preventative maintenance on heater and heat pump
Thomas Clear
19:20 21 Nov 22
ALH has done a great job for us since we built our house 6 years ago.
Vandi Smith
15:05 18 Nov 22
This was my first check up since moving in my new home.
Rami Arfoosh
14:47 18 Nov 22
Scott Staley
18:04 17 Nov 22
Appreciate your concern. Hopefully Richard can find the leak in my system. I hope he will solve the issue soon.
Alec Roberts
18:02 17 Nov 22
Pete Holdnak
14:44 16 Nov 22
Mary Ball
14:39 16 Nov 22
Chris was incredible and loved his honesty. Angie in the office is always so kind and patient.
reed knapp
11:25 16 Nov 22
Austin Payne was the tech that was sent and he was over the top thorough taking care of the problem. He showed me how to operate the newly installed damper and assured me that the problem was fixed. He worked quickly and efficiently and was respectfully clean in my home. His professional conduct was appreciated!!
Gordon Harper
18:51 15 Nov 22
Good service. On time and did a complete job.
Nikola Kratky
18:46 14 Nov 22
Whitney Yuska
17:10 11 Nov 22
Richard was excellent with his knowledge, timeliness, and professionalism. His explanation of issues and how things work were so helpful. Rhonda and Angi at the office are also so helpful to work with and I’m grateful for the whole team. Thanks, all!
Andrew Dickerson
15:39 10 Nov 22
Cynthia Sir
14:04 09 Nov 22
Reggie and Mike Gill were great.
Suzanne Wahl
17:14 04 Nov 22
Edith Morgan
20:58 02 Nov 22
Janet Johnson
14:13 27 Oct 22
Everything was very good. Professional staff.
Anne Gelaude
16:38 25 Oct 22
ALH has been my go-to HVAC service and installation company for 20 years. They are always professional and perform outstanding work.
Michael Kilgore
13:50 21 Oct 22
ALH always does a great job servicing my new units.
Adrian & Coleen Hestad
14:28 18 Oct 22
Prompt and courteous
Brooke G
01:06 17 Oct 22
Trey was very pleasant. Called snd provided arrival time. Checked the system thoroughly and gave us the aok! Very professional and super pleasant.
Barbara Royal
20:44 14 Oct 22
We have been enjoying our new HAVC for almost a year now and have been very satisfied with the comfort and savings on our utility bills. The new Ecobee thermostat is fabulous!When we first called ALH they quickly came and worked with us to decide on the system that was best for our needs.Everyone I have worked with has been super nice and helpful.
Casey Jackson
13:42 13 Oct 22
Newly installed system had noisy vents, technician found 1 return had been dry walled over cutting off half of the return air flow. Once that was opened up, system ran quiet. Great find.
Josh Ringenberg
16:28 12 Oct 22
The technician they sent, Chris, was fantastic. He called ahead to let me know when he would arrive and he was right on time. He was very knowledgeable and diagnosed the issue immediately. He spent time to explain the issue to me and had it fixed in short order. Their pricing is fair and the work was very much appreciated. I intend to use this company again in the future.
Scotty Williams
16:08 12 Oct 22
William H. Mastin
14:59 06 Oct 22
Technician was Richard Rushing who performed our spring/summer HVAC maintenance. Richard does does excellent work in a very effective manner.Would highly recommend him.
Ginny Kevorkian
17:38 04 Oct 22
I have had good experience with this company. The most recent technician, Trey, was very professional and courteous. He explained everything he did in a very clear, easy to understand manner. I will continue using this company and I recommend it to others.
Edith
15:03 24 Sep 22
Chris the technician was very thorough and also very personable. I feel very comfortable with this company and their employees
NBA DNICE
18:05 23 Sep 22
JESUSmySAVlOR
14:56 23 Sep 22
Technician was very knowledgeable. And friendly. He checked out the whole system which made me feel secure in that the system is working properly.
George Schlaughenhoupt
15:40 20 Sep 22
LTD
21:37 14 Sep 22
I’ve been using them for years and have always had a positive experience. Very professional and polite technicians.
Anthony Heyward
19:25 13 Sep 22
Chris is a true professional. Very informative, knowledgeable and friendly. He discovered the issue was immediately and corrected the problem promptly. Highly recommend
Todd Hauser
17:00 13 Sep 22
Trey our service guy was fantastic and very professional.
Curtis Hixon
15:35 12 Sep 22
Richard was outstanding. He explained the situation and resolved the immediate issue very well. Thank you
Cameron Richardson
15:23 12 Sep 22
Tre Young the HVAC technician was extremely knowledgeable, professional and thorough! We were extremely happy with the service ALH and Tre Young provided.
Holly King
17:44 31 Aug 22
John Gold
12:48 30 Aug 22
Very professional and on the ball. Thank you for the good service.
Alan Lewis
12:39 30 Aug 22
We just moved into our new house and the air upstairs stopped working 2 weeks in. We called on a Monday and they came and fixed it the same day. One time and professional. Very happy with the service:)
Bianca Rosenberg
22:02 29 Aug 22
Richard, our service tech, is and has been great throughout the years!
Cheryl
13:51 26 Aug 22
Chris the technician is a super guy, very knowledgeable and diagnosed the problem quickly. Efficient, doesn’t waste time, gave honest opinion while providing options. Because of his professionalism and technical expertise, I will use ALH exclusively for future HVAC needs. Thanks also to Angie at office for accommodating our needs. I highly recommend this company!Edit to add: Chris diagnosed and fixed a problem caused by another local company’s repair guy who misdiagnosed the problem and who was going to charge us $600+ which would still not have resolved the issue. All that to say, ALH has the more competent staff.👍
Mark A
20:13 25 Aug 22
They fixed the issue with the new construction set up of my townhome
Jeff Durr
15:11 22 Aug 22
Deborah Jaudon
15:35 19 Aug 22
He was very professional and nice. He knew what he was doing. He went the extra mile to fix the problem. I would totally recommend.
Wade Cauthen
15:59 12 Aug 22
We have counted on ALH for their great service for 14 years at our primary and rental properties. Great team to work with.
Gary Faysash
15:38 12 Aug 22
Shaun Swedenburg
15:10 10 Aug 22
Repair person was awesome!
Ryan Yi
14:56 10 Aug 22
Mr. William Kirby is the best!
Jonathan
13:14 09 Aug 22
Fast and professional service! No BS!
Dustin Moseley
00:36 09 Aug 22
I’m really disappointed to leave this 2 star review. The front desk and the technicians are very nice, hardworking people. But the reality is that they have been out to my house 3 different times over 3 weeks and my AC is still broken. I never know when they will actually come to the house. The company services my units as part of a deal with the developer. It’s a new home and everything is covered under warranty. It’s 89 degrees in the bedrooms and I have little kids who cannot sleep in the heat.I’m very disappointed with how this has gone. I understand it’s a busy time of the year, but it’s time I find another company to fix the problem.EDITI decided to change this from my original 2 star rating to 5 stars.I appreciated the owners response to my original rating, and they fixed the issue right away. It’s busy season and I empathize.From the very beginning, the office and the techs were all very friendly and were a pleasure to work with.Will use them again in the future. 👍
Robert Cizek
17:43 08 Aug 22
Carl Nicholas
16:57 05 Aug 22
Cedric was very thorough and personable. He arrived to install a missing damper and realized that there was a bigger problem. Troubleshot the system and found a clogged drain which was causing the problem.
Tina Range
23:19 04 Aug 22
installed reme Halo
Aman Jetha
20:59 04 Aug 22
Great service plan for seasonal maintenance and repairs. Responsive emergency line, thorough service. Technicians are always willing to answer questions and address concerns.
Daryll Neal
18:24 04 Aug 22
Excellent service! Richard Rushing is an outstanding service tech. And very customer oriented!
Clara Depko
18:22 04 Aug 22
Trustworthy and professional. Thank you!!
Jonathan Denbow
19:26 01 Aug 22
From customer service with Paula, Sales with Robbie and repair tech Chris, the entire team was incredible. Very knowledgeable and patient with their explanations. Ultimately my unit needed replacing and they were very accommodating with the costs associated. All in all 10/10 would recommend. Great group
Lloyd Wynn
15:25 29 Jul 22
Excellent service. Will be a long time customer.
William Donelan
21:00 27 Jul 22
Excellent and knowledgeable service.
Lauri Strauss
20:48 27 Jul 22
Brentan Edwards
18:32 25 Jul 22
Anthony Williams
19:30 21 Jul 22
I love the professionalism of the technician he takes his time and explains if i have any questions
mary lou holcomb
19:30 21 Jul 22
Stephon Hayes
11:13 21 Jul 22
Marla Ford
16:07 16 Jul 22
We have had excellent customer service and work from ALH! Richard is our technician and he is always so nice and very professional.
Shary Dyer
14:48 15 Jul 22
The owners are committed toExcellence in Customer Service
Thomas Francis
14:29 15 Jul 22
Lawrence “LB” Bell
13:58 15 Jul 22
Everyone was very polite and professional. Scheduled my appointment for Friday and advised that we were home all day and would accept any earlier appointment. They called me back when an opening became available and got my system repaired that day. The technician was kind and professional as well and advised what he was doing and what caused my issue. Will definitely use them again. Great customer service!
Dennis Dickinson
16:25 08 Jul 22
Richard did an outstanding job as usual. He is always Professional and responsive. He always goes out of his way to make sure we understand what her did and the current status of our system. A 5+ star service. thank you sir
Jason Dyba
14:14 08 Jul 22
Richard is possibly the best technician, in any field, that I have ever interacted with. As long as Richard is around, I’ll be a customer of Andy Lewis/Hobson.
RASHA SAMARA
01:48 08 Jul 22
Shirley Hillmon
15:28 05 Jul 22
Cedric very professional and excellent customer service. Cedric explain everything about my air conditioner unit. I will definitely use Andy Lewis Hobson again.
John Casey
14:42 01 Jul 22
Very professional.
GrandPater
14:04 01 Jul 22
Robyn Tom
20:34 30 Jun 22
Den R
17:17 28 Jun 22
As a customer of ALH, I must say the services and staff are above and beyond what I expected. Being retired military “EXCELLENT STANDARDS” and ATTENTION TO DETAIL” are critical when evaluating services being completed properly. William Kirby truly is professional, knowledgeable and very well trained at his job. As a customer I firmly believe a company’s employees and customer services speaks for itself. William Kirby did not place any pressure to buy anything and kept me informed of my situation. He provided a great service job and allow me as a customer without pressure to determine my best course of action for my budget and long-term needs. William Kirby truly exemplary ALH as a professional company with high standards. William Kirby, the AC Tech was totally professional and very knowledgeable of his jobs. Paula in customer service was also excellent when it comes to customer services and scheduling requirements. I have worked with numerous contractors in my former job. ALH services is price reasonable, professional and highly outstanding (5+) at their work performance. I would definitely recommend to others. A++ for William Kirby and Paula for outstanding customer support..they are definitely the standard to expect from any AC company....ALH is very fortunate to have them..thanks ALH..for a great experience and services.
Gary Elias
11:19 25 Jun 22
Luis was a wonderful service technician. He diagnosed the problem with our air conditioner quickly and fixed the unit immediately. He explained what he was doing the whole time. My only problem with Andy Lewis/ Hobson is that it took a week to get Luis out to our house.
Veronica Riley
17:00 24 Jun 22
Connie Walker
14:28 23 Jun 22
Great company!
Russell Fung
14:26 23 Jun 22
Jonathan Hunt
15:32 22 Jun 22
Chris Rios
15:09 21 Jun 22
Reggie from Andy Lewis/Hobson Heating & Air was great to work with. He was knowledgeable and professional. Would definitely recommend Reggie and Andy Lewis/Hobson Heating & Air!
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