They are very reliable and through
Someone recommended this company to me, I'm so HAPPY they did. I was not disappointed. I reached out to him and he gave me a time and day in which he would be at my place of business. He was spot on!! He did such a wonderful job, anytime something goes wrong he will be called first. PRICES WAS VERY REASONABLE. He didn't try to rip me off. Not to mention he has done like 3 repairs for me. I HIGHLY RECOMMEND THIS COMPANY!!!
The technician was professional, courteous and knowledgeable.
Our heat went out overnight and we were unable to reset the system. We called Hobson Heating & Air at 8:00am and they were at the house by Noon. The technician was friendly, courteous and he explained every step of the disgnostic process and repair. He also performed the first inspection and tune up service for both heating & air. Because we enrolled in the yearly maintenance program, the diagnostic and repair was free. We are very satisfied.
I called Andy Lewis-Hobson because my AC was running however no cold air was coming out. Once our Service Technician, Aaron Hill arrived, I knew we were in great hands. Aaron made contact with us to discuss the AC issue. During this time, Aaron was engaged in our communication, extremely professional, and very polite. While Aaron worked on our HVAC System he would periodically let us know what the issue was and his approach to fixing the problem. Once the repairs had been completed Aaron explained everything he did and shared importance of having a service agreement on our HVAC System since my warranty would be ending in May 2023. I was so impressed with Aaron. He is truly the best Service Technician I have ever had at any of my properties. If anyone needs HVAC Service, Andy Lewis/Hobson is the only answer. Hopefully you will get to meet Aaron.
Best service you could ask for!!
They were on time as efficient
Richard was our service technician and did an excellent job. I’ve used ALH for over 4 yrs and look forward to their continued excellent service.
Richard was professional and efficient. Our A/C unit started blowing colder air immediately after he finished servicing it.
Aaron was great to work with. Very professional.
Serviceman was prompt, professional and courteous. He explained what was completed, was careful in the home and very efficient. We were very impressed with his level of service. He exceeded our expectations.
Excellent customer service I use them once a year also upgraded my system to Halo air cleaner fantastic service very thorough
I’ve been using this company for years and they are professional, on time, and have also fixed my A/C when other companies couldn’t figure out how. Love them!
Semi Annual Service (Excellent service by the Tech Richard) arrived on time. He explained in details what he did and also he explains what I need to do to insure my systems continue to work efficient. I request for him on my schedule visit every time because of his professional experience and communication and commitment to his work.
Very professional, explained what was happening with my system very clearly, and remedied the problem quickly. Cleaned up after themselves, Also very courteous and respectful. The techs were Patrick, Rusty and Austin. Great job!
Very detailed checkupChecked all functions
Good show all around. Professional and down to earth. Job well done.
Great service technician. Nice guy.
Very professional. Polite. In andOut quickly. System is still fairly new
We had an issue with the heat not working upstairs. We called and they had a technician out the same day and had the issue quickly resolved.
Excellent service! Richard Rushing is an outstanding service tech. And very customer oriented!
We have counted on ALH for their great service for 14 years at our primary and rental properties. Great team to work with.
Bought a new home, the hvac wasn’t balanced properly. One room in the bedroom floor was 10 degrees difference from the next. The builder tried a few times to fix it but Andy Lewis/Hobson was able to figure out the problem and fix it.
Customer service very good and Andy Lewis Hobson staff always shown a professional attitude and response when needed.
Good service and technicians easy to work with
It was a quick response. The service person was fantastic. Explained everything clearly, efficient and friendly.
We've used this company for our heating and AC maintenance for years. Service technician was pleasant and friendly. He explained what things he checked on the system.
I had short cycling and my unit would not stay on for more than 5 minutes. I had a routine appointment scheduled for January 31st. I called him to say I was having a problem today. She said she would try to work me in and would call me back. She called back and said I would be seeing this afternoon! Chris came and made some adjustments and the unit was then working. No new parts were needed . The unit is 16 years old and he explained some problems that could occur later. He also told me the estimated costs of certain repairs in the future. He was a very nice and friendly person. He was here about one and a half hours. There was no charge because I was under contract for routine maintenance. :^)
Have used them for 20 years, very satisfied
Tech very professional and efficient
Our humidifier burst in the extreme cold weather. I called during the holiday and someone got back to me in a timely fashion, and they repaired it sooner than expected.
The service tech was on time, very professional and knowledgeable.
Super responsive! Came out during the holidays due to the cold weather. Professional and helpful!
Angie is a joy to speak with. She was very polite and professional. The technicians were kind and professional as well and advised what they were doing and what caused my issue. Will definitely use them again. Great customer service!
ALH and air is the best! Our furnace wasn’t performing as it should and they were able to fit us in to their tight schedule and resolved our issue. The staff is very professional and will do all possible to assist you. I’m so glad ALH is still on the business of fixing heating problems and not just trying to sell new systems.
Service representative are always professional and pleasant. Always on time. Great customer service
They are wonderful caring people to work with. They go above and beyond to make sure their customers are well taken care of. Sometimes things do not go according to plan. They continue to work until problems are solved to everyone,s satisfaction.
Andy Lewis Hobsen is one of the best service companies I’ve worked with in decades of home ownership. I recently had issues with my home warranty company (who did not want to replace a very old and damaged furnace) and ALH went to bat for me!!! They supplied pics and tech notes that really had weight and resulted in the home warranty company reimbursing me for a new furnace. Aside from that they are always friendly and professional- from the operator on the phone to the technicians who come. I highly recommend them!
Andy Lewis/Hobson heating and cooling has came to my rescue in a pinch on a couple occasions. So I have accepted service agreements on all of my investment homes. They are responsible, timely, and a company that I can trust.Steve
Thermostat training (Nest)
Appreciate phone call prior to arrival and professionalism and friendly technician
Everyone was polite and professional. Special shout out to Vincent who had to come out multiple times to troubleshoot what turned out to be debris stuck in the coil. It was a real pleasure working working with you, Vincent. Thanks for the honesty and professionalism. Much appreciated!
The technician was courteous and friendly. He explained everything that he was doing and how the heating system was working. I have been using ALH for over a year for service on my heating and air conditioning unit. They always do a fantastic job. I would recommend them to family and friends.
Great service - always responds quickly over the years. Have had service contracts on our home and both of our parents homes. Always professional and trustworthy with us and our parents. Every single service mechanic we have encountered has had patience and helped us with our hvac needs.
I switched to this company a year ago, much cheaper and the service is phenomenal! Highly recommend to anyone in need of any service they provide.
Richard maintains our HVAC and we have always been pleased.
Richard checked all they systems and measurements and showed me as he was performing his work. He always does a complete job and I trust him completely.
Very responsive and respectful service. Quick resolution and follow up. Chris was one of the most friendly and technically knowledgeable service person I have come across. Also the account team on the phone were very proactive and friendly.
Used ALH for over 12 years and they always provide excellent customer service. Chris our latest technician was on time, courteous and very professional
Preventative maintenance on heater and heat pump
ALH has done a great job for us since we built our house 6 years ago.
This was my first check up since moving in my new home.
Appreciate your concern. Hopefully Richard can find the leak in my system. I hope he will solve the issue soon.
Chris was incredible and loved his honesty. Angie in the office is always so kind and patient.
Austin Payne was the tech that was sent and he was over the top thorough taking care of the problem. He showed me how to operate the newly installed damper and assured me that the problem was fixed. He worked quickly and efficiently and was respectfully clean in my home. His professional conduct was appreciated!!
Good service. On time and did a complete job.
Richard was excellent with his knowledge, timeliness, and professionalism. His explanation of issues and how things work were so helpful. Rhonda and Angi at the office are also so helpful to work with and I’m grateful for the whole team. Thanks, all!
Reggie and Mike Gill were great.
Everything was very good. Professional staff.
ALH has been my go-to HVAC service and installation company for 20 years. They are always professional and perform outstanding work.
ALH always does a great job servicing my new units.
Trey was very pleasant. Called snd provided arrival time. Checked the system thoroughly and gave us the aok! Very professional and super pleasant.
We have been enjoying our new HAVC for almost a year now and have been very satisfied with the comfort and savings on our utility bills. The new Ecobee thermostat is fabulous!When we first called ALH they quickly came and worked with us to decide on the system that was best for our needs.Everyone I have worked with has been super nice and helpful.
Newly installed system had noisy vents, technician found 1 return had been dry walled over cutting off half of the return air flow. Once that was opened up, system ran quiet. Great find.
The technician they sent, Chris, was fantastic. He called ahead to let me know when he would arrive and he was right on time. He was very knowledgeable and diagnosed the issue immediately. He spent time to explain the issue to me and had it fixed in short order. Their pricing is fair and the work was very much appreciated. I intend to use this company again in the future.