Mr. Richard Rushing from Andy Lewis/Hobson Heating & Air is a true professional. He was very knowledgeable and very informative. I would highly recommend Andy Lewis/Hobson Heating & Air!!
We had the HVAC unit to put kids room fail the coldest night this month. Called Andy Lewis/Hobson and they sent Karl out the next day. Karl did an amazing job going through our entire system to try and find the issue. He did repairs just to make sure all our units were in perfect shape. Super happy with this team.
I am over the top impressed with Andy Lewis Heating and Air! I purchased my first home in October. It has been a rollercoaster (not because of our HVAC, but otherwise), and ALH has been the company I know I can rely on. The contractor who built our home had the furnace installed by Andy Lewis Heating and Air and we found out that we needed some work done on it after it started displaying error codes. Every time I've called, Pat has be incredibly kind, pleasant, and always taken my calls with a sense of urgency to get the problems fixed. Matt has been my go-to technician and I could not be happier. He has always been pleasant, kind, understanding and taken care of any issue I've had quickly and thoroughly! If you need to get an HVAC, furnace or anything installed that ALH provides, don't think twice. They are top notch and stand by their work. If any services are needed after install, they are speedy at getting you back in working order! Seriously, thank you for being a reliable company with terrific service!
I have been using Andy Lewis for the past 15 years for all heating/cooling maintenance in my home. The service provided has been timely and exceptional.
Karl came out to inspect my ac and went above and beyond to take his time to help me diagnosis a heating issue in multiple rooms. Not only did he help resolve the issue, he patched up some work done incorrectly by prior techs. Given it is a couple days before Christmas, the price I paid for the work I received was absolutely fantastic. Can't recommend Karl and Andy's group enough.
Victor was my technician; I really appreciate the best practice advise that he gave as well as his timely professionalism for the Maintenace that he provided. Thank you for preventing potential issues at my home!
Karl Swab is an awesome technician who did maintenance on my two unit HVAC. I’ve been with Andy Lewis for over three years now and he is hands down the best technician they have sent over. He is knowledgeable as well as super courteous. I would highly recommend Karl and Andy Lewis for your HVAC needs.
Fantastic service. Karl Swab is simply a great technician. Explained every details around the inspection, the adjustments he made, and gave tips to keep the units in good stand. I really loved his service. I highly recommend Andy Lewis/Hobson Heating company, and ask for Karl Swab.
Just want to express how pleased we were with the service provided by ALH. They did both our Spring and Fall tune-up and then did some ductwork repair they found during the Fall service. Carl was our technician, and we were very pleased with the work he did and how thorough he was in doing his job. We will continue to use ALH for all of our heating and a/c needs.
They came out within a day and fixed my heating problem within 30 mins! It was an electrical wiring issue in the board and Connery was so efficient and knowledgeable!
Our technician was knowledgeable and professional. Forrest scoped what he intended to accomplish and time required. After completion he explained what he had done plus in and above to ensure better efficiency.Bring on the cold weather!!
Karl Swab my technician has always been the most professional, communicative, and kind human being ever whenever he has been helping me with issues or maintenance I have needed.Can't recommend him and Andy Lewis/Hobson enough!!
I have had Andy Lewis/Hobson Heating & Air service my home several times now. EVERY single time it was a very personable experience. In a world where everyone is trying to get ahead, this company most definitely puts the customer first. The technicians are professional and friendly, always making a point to interact with my young children and make the family feel secure and ensured that the work will be done in a timely manner. The font office staff are genuinely interested in you as the customer and know you by name. Most recently I had an emergency and Andy Lewis/Hobson was at my home within 30 minutes and stayed on the phone with me the entire time offering a comforting conversation ensuring me everything would be fine soon. I even received a call back after a few days just to check in on how I'm doing - nothing about service or products, just a check in on me and my family. If you're looking for experienced technicians that provide prompt and professional service at a fair price, then look no further. If you're like me and value trust and relationships, then most definitely look no further. I highly recommend Andy Lewis/Hobson Heating & Air to everyone, every time.
Richard was my Service Technician and he did an EXCELLENT job of quickly identifying the problem and explaining the issue in practical terms to make sure I understood. This man was highly skilled, professional, and courteous which made my experience relatively painless. Without hesitation I would recommend this company especially if the other technicians are anywhere near as skilled as Richard!
Solid company, highly recommend.My HVAC unit had a leak, and the AC went out in the house. Karl was dispatched on the same day that I called, and totally saved the day. He was very professional, knowledgeable, and friendly. He fixed the leak, topped off the unit with some freon, and now I'm good to go. Thank you very much, Karl.
The issue was fixed quickly and the technician provided me with information regarding what caused it and how it would be rectified. He was very patience, explained everything in detail, and was professional and courteous.
Our Technician, Karl, was professional and courteous. He was here when he said he would be. I recommend Andy Lewis and our technician. We have been customers for almost 7 years. Pat and Jackie in the office are great to work with as well as Rob.
Andy Lewis installed the HVAC systems for our new build home and we continue to use them because their technicians are very skilled/helpful and are good people you can trust. Pedro is excellent and so nice! The customer service team is also very helpful and responsive. Lastly and mostly importantly, they are very reasonably priced compared to the other larger companies in the Atlanta area. I recommended them highly!
I would not recommend this company, I was up sold the entire time. They send 2 “technicians” but the second technician said he wasn’t a salesman but then proceeded to give me an entire sales pitch about replacing my unit. Even after I said I no longer wanted the system I received multiple calls with lower and lower prices that were still high and was told how other companies just aren’t as good and that’s why they cost more but I should still choose them. I didn’t feel like they really cared about helping me but just more concerned with the sales and money for themselves
Always excellent service from Andy Lewis. Aaron came out to do my A/C maintenance check. He was a big help moving things back and forth that were blocking access to units. You can’t count on other services to lend a hand like that.
I contacted ALH when one of our 14 year old A/C units stopped working. We were on a tight timeframe and needed the system replaced as soon as possible. Greg handled all of the details and he and his crew were professional and courteous throughout the entire process. I'm happy to say that our new heat pump and air conditioner were installed quickly and I will definitely contact them the next time we need service.
Robbie went above and beyond to help us replace our HVAC in an old condo building. He worked late into the night trying to help us find a manufacturer who could supply the unit we needed and kept me consistently in the loop. He even hand drew a detailed diagram to help me understand what the situation is with our HVAC so I could communicate with the HOA. While we ultimately were able to find a specialized company who could source the replacement unit quicker, I was so impressed with Robbie’s service and wouldn’t hesitate to reach out to ALH in the future.
Where do I begin? AMAZING...Patty answered my call when I was seeking a second opinion about a blower motor replacement for my furnace. She was kind, relatable, and very empathetic. She provided me with a recommendation to have Robert, sales and customer service representative to come and look at my unit. As I had spent close to $1000 on replacement of a part on my AC after 20 days of being in my home. To replace the blower I was looking at another $1000.The previous HVAC company provided poor service as shared in one of my other reviews.Long story short, I replaced the furnace reluctantly and in tears, but if I had not been equipped with the info needed, I might have wasted money on a system repair month over month. I lucked up and obtained great financing through Bank of America.Robert and Patty were responsive and reactive. After 2 weeks without heat and air, Allen and Victor came out and replaced my firnace. They were informative, caring and kind. Thank God for an amazing company such as this. Thank you for all of your care and concern. I would refer them again and again for your HVAC repairs.
Someone recommended this company to me, I'm so HAPPY they did. I was not disappointed. I reached out to him and he gave me a time and day in which he would be at my place of business. He was spot on!! He did such a wonderful job, anytime something goes wrong he will be called first. PRICES WAS VERY REASONABLE. He didn't try to rip me off. Not to mention he has done like 3 repairs for me. I HIGHLY RECOMMEND THIS COMPANY!!!
Our heat went out overnight and we were unable to reset the system. We called Hobson Heating & Air at 8:00am and they were at the house by Noon. The technician was friendly, courteous and he explained every step of the disgnostic process and repair. He also performed the first inspection and tune up service for both heating & air. Because we enrolled in the yearly maintenance program, the diagnostic and repair was free. We are very satisfied.
I called Andy Lewis-Hobson because my AC was running however no cold air was coming out. Once our Service Technician, Aaron Hill arrived, I knew we were in great hands. Aaron made contact with us to discuss the AC issue. During this time, Aaron was engaged in our communication, extremely professional, and very polite. While Aaron worked on our HVAC System he would periodically let us know what the issue was and his approach to fixing the problem. Once the repairs had been completed Aaron explained everything he did and shared importance of having a service agreement on our HVAC System since my warranty would be ending in May 2023. I was so impressed with Aaron. He is truly the best Service Technician I have ever had at any of my properties. If anyone needs HVAC Service, Andy Lewis/Hobson is the only answer. Hopefully you will get to meet Aaron.
Worst service I have ever received. Recommended by a friend and bought a service contract. The company was not as he said they would be. OVER sold on everything and paid hefty. When things were not cooling as promised, they said it was me, not programming the system correctly. The technician came out and had to call in as he did not even know how to fix the problem with the Ecobee system they installed. Then he wanted me to call Ecobee myself. I had it taken the next day. I realized what a sham it was. On a Friday maintenance visit, the technician did not connect the AC units back on. Whole weekend with home in the high 70's before they came back on Monday. I have never posted a negative review on any business before today. So very disappointed with this company. Hoping to save someone else from this happening to them.
Serviceman was prompt, professional and courteous. He explained what was completed, was careful in the home and very efficient. We were very impressed with his level of service. He exceeded our expectations.