Based on 373 reviews
Based on 373 reviews
Sonya McKinzie
11:54 18 Apr 23
Where do I begin? AMAZING...Patty answered my call when I was seeking a second opinion about a blower motor replacement for my furnace. She was kind, relatable, and very empathetic. She provided me with a recommendation to have Robert, sales and customer service representative to come and look at my unit. As I had spent close to $1000 on replacement of a part on my AC after 20 days of being in my home. To replace the blower I was looking at another $1000.The previous HVAC company provided poor service as shared in one of my other reviews.Long story short, I replaced the furnace reluctantly and in tears, but if I had not been equipped with the info needed, I might have wasted money on a system repair month over month. I lucked up and obtained great financing through Bank of America.Robert and Patty were responsive and reactive. After 2 weeks without heat and air, Allen and Victor came out and replaced my firnace. They were informative, caring and kind. Thank God for an amazing company such as this. Thank you for all of your care and concern. I would refer them again and again for your HVAC repairs.
Christy Montes
17:56 16 Mar 23
They are very reliable and through
bobby vandergrift
16:57 14 Mar 23
Someone recommended this company to me, I'm so HAPPY they did. I was not disappointed. I reached out to him and he gave me a time and day in which he would be at my place of business. He was spot on!! He did such a wonderful job, anytime something goes wrong he will be called first. PRICES WAS VERY REASONABLE. He didn't try to rip me off. Not to mention he has done like 3 repairs for me. I HIGHLY RECOMMEND THIS COMPANY!!!
Lisa Sullivan
17:57 11 Mar 23
The technician was professional, courteous and knowledgeable.
Rikki Ward
00:28 10 Mar 23
Francisco de la Cruz
00:11 10 Mar 23
Joseph Subits
22:42 09 Mar 23
Our heat went out overnight and we were unable to reset the system. We called Hobson Heating & Air at 8:00am and they were at the house by Noon. The technician was friendly, courteous and he explained every step of the disgnostic process and repair. He also performed the first inspection and tune up service for both heating & air. Because we enrolled in the yearly maintenance program, the diagnostic and repair was free. We are very satisfied.
bobby johnson
18:26 07 Mar 23
I called Andy Lewis-Hobson because my AC was running however no cold air was coming out. Once our Service Technician, Aaron Hill arrived, I knew we were in great hands. Aaron made contact with us to discuss the AC issue. During this time, Aaron was engaged in our communication, extremely professional, and very polite. While Aaron worked on our HVAC System he would periodically let us know what the issue was and his approach to fixing the problem. Once the repairs had been completed Aaron explained everything he did and shared importance of having a service agreement on our HVAC System since my warranty would be ending in May 2023. I was so impressed with Aaron. He is truly the best Service Technician I have ever had at any of my properties. If anyone needs HVAC Service, Andy Lewis/Hobson is the only answer. Hopefully you will get to meet Aaron.
Angie LaMattina
17:54 07 Mar 23
Worst service I have ever received. Recommended by a friend and bought a service contract. The company was not as he said they would be. OVER sold on everything and paid hefty. When things were not cooling as promised, they said it was me, not programming the system correctly. The technician came out and had to call in as he did not even know how to fix the problem with the Ecobee system they installed. Then he wanted me to call Ecobee myself. I had it taken the next day. I realized what a sham it was. On a Friday maintenance visit, the technician did not connect the AC units back on. Whole weekend with home in the high 70's before they came back on Monday. I have never posted a negative review on any business before today. So very disappointed with this company. Hoping to save someone else from this happening to them.
Christina Spinks
22:05 28 Feb 23
Best service you could ask for!!
Lisa Cedrone
20:45 21 Feb 23
They were on time as efficient
Herb Bright
04:08 21 Feb 23
Richard was our service technician and did an excellent job. I’ve used ALH for over 4 yrs and look forward to their continued excellent service.
kool anthony
21:38 20 Feb 23
Debbie Wells
21:03 20 Feb 23
Regina Porter
20:58 20 Feb 23
Richard was professional and efficient. Our A/C unit started blowing colder air immediately after he finished servicing it.
Geeta Chitale
20:49 20 Feb 23
tina range
20:17 17 Feb 23
Sam Reichman
18:46 16 Feb 23
Aaron was great to work with. Very professional.
Rick Clark
17:54 12 Feb 23
Karl R
17:51 10 Feb 23
Serviceman was prompt, professional and courteous. He explained what was completed, was careful in the home and very efficient. We were very impressed with his level of service. He exceeded our expectations.
Youngtak Lee
17:01 09 Feb 23
Golfer Singh
15:13 09 Feb 23
Excellent customer service I use them once a year also upgraded my system to Halo air cleaner fantastic service very thorough
Alex Talbott
15:00 09 Feb 23
Jessica Weintraub
17:23 08 Feb 23
I’ve been using this company for years and they are professional, on time, and have also fixed my A/C when other companies couldn’t figure out how. Love them!
Earlie Clark
17:02 08 Feb 23
Semi Annual Service (Excellent service by the Tech Richard) arrived on time. He explained in details what he did and also he explains what I need to do to insure my systems continue to work efficient. I request for him on my schedule visit every time because of his professional experience and communication and commitment to his work.
Douglas Crabtree
16:49 08 Feb 23
Very professional, explained what was happening with my system very clearly, and remedied the problem quickly. Cleaned up after themselves, Also very courteous and respectful. The techs were Patrick, Rusty and Austin. Great job!
Nick S
13:45 07 Feb 23
Very detailed checkupChecked all functions
Ry Barr
13:44 07 Feb 23
Good show all around. Professional and down to earth. Job well done.
Connie Walker
18:11 03 Feb 23
Great company!
Mark D
15:40 02 Feb 23
Great service technician. Nice guy.
Mary Ellen Hill
21:56 01 Feb 23
Very professional. Polite. In andOut quickly. System is still fairly new
melissa macdonald
21:35 01 Feb 23
Tina Beckman
20:52 01 Feb 23
We had an issue with the heat not working upstairs. We called and they had a technician out the same day and had the issue quickly resolved.
Richard Hinze
20:16 01 Feb 23
Daryll Neal
19:54 01 Feb 23
Excellent service! Richard Rushing is an outstanding service tech. And very customer oriented!
Shane Comer
15:42 27 Jan 23
Wade Cauthen
22:13 25 Jan 23
We have counted on ALH for their great service for 14 years at our primary and rental properties. Great team to work with.
Eng dom
17:37 24 Jan 23
Bought a new home, the hvac wasn’t balanced properly. One room in the bedroom floor was 10 degrees difference from the next. The builder tried a few times to fix it but Andy Lewis/Hobson was able to figure out the problem and fix it.
Karen Oliver
17:02 24 Jan 23
James C
15:03 13 Jan 23
Customer service very good and Andy Lewis Hobson staff always shown a professional attitude and response when needed.
Sam Urban
11:34 12 Jan 23
Good service and technicians easy to work with
Cindy Price
19:39 11 Jan 23
It was a quick response. The service person was fantastic. Explained everything clearly, efficient and friendly.
Bryan Barnard
14:37 09 Jan 23
Judy Sheppard
14:51 05 Jan 23
We've used this company for our heating and AC maintenance for years. Service technician was pleasant and friendly. He explained what things he checked on the system.
Craig Ray
14:24 05 Jan 23
I had short cycling and my unit would not stay on for more than 5 minutes. I had a routine appointment scheduled for January 31st. I called him to say I was having a problem today. She said she would try to work me in and would call me back. She called back and said I would be seeing this afternoon! Chris came and made some adjustments and the unit was then working. No new parts were needed . The unit is 16 years old and he explained some problems that could occur later. He also told me the estimated costs of certain repairs in the future. He was a very nice and friendly person. He was here about one and a half hours. There was no charge because I was under contract for routine maintenance. :^)
Russell Morris
19:26 30 Dec 22
Have used them for 20 years, very satisfied
Eleanor Neese
17:17 30 Dec 22
Jim on-the-Water
15:34 30 Dec 22
Tech very professional and efficient
Karen Muzzillo-Dixon
14:19 30 Dec 22
Our humidifier burst in the extreme cold weather. I called during the holiday and someone got back to me in a timely fashion, and they repaired it sooner than expected.
Garry Cooke
00:48 30 Dec 22
The service tech was on time, very professional and knowledgeable.
yee-lynn chen
18:57 29 Dec 22
Super responsive! Came out during the holidays due to the cold weather. Professional and helpful!
Robin Snow
01:27 21 Dec 22
Was surprised that they did not provide air filters as part of the systems maintenance. Their service is very expensive and I assumed that would be part of it.
Lawrence “LB” Bell
17:20 20 Dec 22
Angie is a joy to speak with. She was very polite and professional. The technicians were kind and professional as well and advised what they were doing and what caused my issue. Will definitely use them again. Great customer service!
Lorna Lucas
15:35 20 Dec 22
ALH and air is the best! Our furnace wasn’t performing as it should and they were able to fit us in to their tight schedule and resolved our issue. The staff is very professional and will do all possible to assist you. I’m so glad ALH is still on the business of fixing heating problems and not just trying to sell new systems.
Robin Baker
02:17 20 Dec 22
Service representative are always professional and pleasant. Always on time. Great customer service
patricia Munroe
20:53 19 Dec 22
Michelle Maguire
00:50 18 Dec 22
They are wonderful caring people to work with. They go above and beyond to make sure their customers are well taken care of. Sometimes things do not go according to plan. They continue to work until problems are solved to everyone,s satisfaction.
Hosea Belcher
23:05 14 Dec 22
Andy Lewis Hobsen is one of the best service companies I’ve worked with in decades of home ownership. I recently had issues with my home warranty company (who did not want to replace a very old and damaged furnace) and ALH went to bat for me!!! They supplied pics and tech notes that really had weight and resulted in the home warranty company reimbursing me for a new furnace. Aside from that they are always friendly and professional- from the operator on the phone to the technicians who come. I highly recommend them!
Bob Jacobs
14:52 14 Dec 22
Steve Krock
14:49 14 Dec 22
Andy Lewis/Hobson heating and cooling has came to my rescue in a pinch on a couple occasions. So I have accepted service agreements on all of my investment homes. They are responsible, timely, and a company that I can trust.Steve
Fred Erler
14:52 12 Dec 22
Thermostat training (Nest)
Robyn Tom
15:23 09 Dec 22
Appreciate phone call prior to arrival and professionalism and friendly technician
Scott Evans
19:23 07 Dec 22
Everyone was polite and professional. Special shout out to Vincent who had to come out multiple times to troubleshoot what turned out to be debris stuck in the coil. It was a real pleasure working working with you, Vincent. Thanks for the honesty and professionalism. Much appreciated!
Virender Chhabra
18:46 07 Dec 22
Eric Carter
18:33 07 Dec 22
The technician was courteous and friendly. He explained everything that he was doing and how the heating system was working. I have been using ALH for over a year for service on my heating and air conditioning unit. They always do a fantastic job. I would recommend them to family and friends.
Eddie Rush
22:30 06 Dec 22
Great service - always responds quickly over the years. Have had service contracts on our home and both of our parents homes. Always professional and trustworthy with us and our parents. Every single service mechanic we have encountered has had patience and helped us with our hvac needs.
Misti Bain
19:06 06 Dec 22
Kyle Seaton
17:40 06 Dec 22
I switched to this company a year ago, much cheaper and the service is phenomenal! Highly recommend to anyone in need of any service they provide.
william hendricks
17:32 06 Dec 22
Richard maintains our HVAC and we have always been pleased.
Clay Scarborough
17:28 06 Dec 22
Richard checked all they systems and measurements and showed me as he was performing his work. He always does a complete job and I trust him completely.
K. Holland (K.j.)
17:19 06 Dec 22
Satinath Sarkar
16:41 02 Dec 22
Very responsive and respectful service. Quick resolution and follow up. Chris was one of the most friendly and technically knowledgeable service person I have come across. Also the account team on the phone were very proactive and friendly.
Hal Stern
19:20 29 Nov 22
Add Sims
18:15 28 Nov 22
Rich Green
14:42 22 Nov 22
Used ALH for over 12 years and they always provide excellent customer service. Chris our latest technician was on time, courteous and very professional
Kimball Gerald
14:40 22 Nov 22
Preventative maintenance on heater and heat pump
Thomas Clear
19:20 21 Nov 22
ALH has done a great job for us since we built our house 6 years ago.
David Kiefer
18:36 18 Nov 22
Complete amateurs. Needed warranty work on a brand new system they installed, less than 6 months old. They sent someone out without confirming the appointment with me, he calls me from the driveway, fools around with the unit for 5 minutes and says “there was a blue wire that wasn’t connected”, on a system they installed. Still no heat. I tried to schedule another appointment with them, and never got a call back. When I called them again, they said he would be here later this afternoon, which is great because I won't be here. No weekend appointments. Weak. When I called back to cancel the appointment, they said that if anyone else works on the system, that voids our warranty. I don’t think so.
Vandi Smith
15:05 18 Nov 22
This was my first check up since moving in my new home.
Rami Arfoosh
14:47 18 Nov 22
Scott Staley
18:04 17 Nov 22
Appreciate your concern. Hopefully Richard can find the leak in my system. I hope he will solve the issue soon.
Alec Roberts
18:02 17 Nov 22
Pete Holdnak
14:44 16 Nov 22
Mary Ball
14:39 16 Nov 22
Chris was incredible and loved his honesty. Angie in the office is always so kind and patient.
reed knapp
11:25 16 Nov 22
Austin Payne was the tech that was sent and he was over the top thorough taking care of the problem. He showed me how to operate the newly installed damper and assured me that the problem was fixed. He worked quickly and efficiently and was respectfully clean in my home. His professional conduct was appreciated!!
Gordon Harper
18:51 15 Nov 22
Good service. On time and did a complete job.
Nikola Kratky
18:46 14 Nov 22
Whitney Yuska
17:10 11 Nov 22
Richard was excellent with his knowledge, timeliness, and professionalism. His explanation of issues and how things work were so helpful. Rhonda and Angi at the office are also so helpful to work with and I’m grateful for the whole team. Thanks, all!
Andrew Dickerson
15:39 10 Nov 22
Cynthia Sir
14:04 09 Nov 22
Reggie and Mike Gill were great.
Suzanne Wahl
17:14 04 Nov 22
Edith Morgan
20:58 02 Nov 22
Janet Johnson
14:13 27 Oct 22
Everything was very good. Professional staff.
Anne Gelaude
16:38 25 Oct 22
ALH has been my go-to HVAC service and installation company for 20 years. They are always professional and perform outstanding work.
Michael Kilgore
13:50 21 Oct 22
ALH always does a great job servicing my new units.
Adrian & Coleen Hestad
14:28 18 Oct 22
Prompt and courteous
Brooke G
01:06 17 Oct 22
Trey was very pleasant. Called snd provided arrival time. Checked the system thoroughly and gave us the aok! Very professional and super pleasant.
Barbara Royal
20:44 14 Oct 22
We have been enjoying our new HAVC for almost a year now and have been very satisfied with the comfort and savings on our utility bills. The new Ecobee thermostat is fabulous!When we first called ALH they quickly came and worked with us to decide on the system that was best for our needs.Everyone I have worked with has been super nice and helpful.
Casey Jackson
13:42 13 Oct 22
Newly installed system had noisy vents, technician found 1 return had been dry walled over cutting off half of the return air flow. Once that was opened up, system ran quiet. Great find.
Josh Ringenberg
16:28 12 Oct 22
The technician they sent, Chris, was fantastic. He called ahead to let me know when he would arrive and he was right on time. He was very knowledgeable and diagnosed the issue immediately. He spent time to explain the issue to me and had it fixed in short order. Their pricing is fair and the work was very much appreciated. I intend to use this company again in the future.
