4.8

Based on 373 reviews

4.8

Based on 373 reviews

11:54 18 Apr 23

Where do I begin? AMAZING...Patty answered my call when I was seeking a second opinion about a blower motor replacement for my furnace. She was kind, relatable, and very empathetic. She provided me with a recommendation to have Robert, sales and customer service representative to come and look at my unit. As I had spent close to $1000 on replacement of a part on my AC after 20 days of being in my home. To replace the blower I was looking at another $1000.The previous HVAC company provided poor service as shared in one of my other reviews.Long story short, I replaced the furnace reluctantly and in tears, but if I had not been equipped with the info needed, I might have wasted money on a system repair month over month. I lucked up and obtained great financing through Bank of America.Robert and Patty were responsive and reactive. After 2 weeks without heat and air, Allen and Victor came out and replaced my firnace. They were informative, caring and kind. Thank God for an amazing company such as this. Thank you for all of your care and concern. I would refer them again and again for your HVAC repairs.

Christy Montes

17:56 16 Mar 23

They are very reliable and through

bobby vandergrift

16:57 14 Mar 23

Someone recommended this company to me, I'm so HAPPY they did. I was not disappointed. I reached out to him and he gave me a time and day in which he would be at my place of business. He was spot on!! He did such a wonderful job, anytime something goes wrong he will be called first. PRICES WAS VERY REASONABLE. He didn't try to rip me off. Not to mention he has done like 3 repairs for me. I HIGHLY RECOMMEND THIS COMPANY!!!

Lisa Sullivan

17:57 11 Mar 23

The technician was professional, courteous and knowledgeable.

Rikki Ward

00:28 10 Mar 23

Francisco de la Cruz

00:11 10 Mar 23

Joseph Subits

22:42 09 Mar 23

Our heat went out overnight and we were unable to reset the system. We called Hobson Heating & Air at 8:00am and they were at the house by Noon. The technician was friendly, courteous and he explained every step of the disgnostic process and repair. He also performed the first inspection and tune up service for both heating & air. Because we enrolled in the yearly maintenance program, the diagnostic and repair was free. We are very satisfied.

bobby johnson

18:26 07 Mar 23

I called Andy Lewis-Hobson because my AC was running however no cold air was coming out. Once our Service Technician, Aaron Hill arrived, I knew we were in great hands. Aaron made contact with us to discuss the AC issue. During this time, Aaron was engaged in our communication, extremely professional, and very polite. While Aaron worked on our HVAC System he would periodically let us know what the issue was and his approach to fixing the problem. Once the repairs had been completed Aaron explained everything he did and shared importance of having a service agreement on our HVAC System since my warranty would be ending in May 2023. I was so impressed with Aaron. He is truly the best Service Technician I have ever had at any of my properties. If anyone needs HVAC Service, Andy Lewis/Hobson is the only answer. Hopefully you will get to meet Aaron.

Angie LaMattina

17:54 07 Mar 23

Worst service I have ever received. Recommended by a friend and bought a service contract. The company was not as he said they would be. OVER sold on everything and paid hefty. When things were not cooling as promised, they said it was me, not programming the system correctly. The technician came out and had to call in as he did not even know how to fix the problem with the Ecobee system they installed. Then he wanted me to call Ecobee myself. I had it taken the next day. I realized what a sham it was. On a Friday maintenance visit, the technician did not connect the AC units back on. Whole weekend with home in the high 70's before they came back on Monday. I have never posted a negative review on any business before today. So very disappointed with this company. Hoping to save someone else from this happening to them.

Christina Spinks

22:05 28 Feb 23

Best service you could ask for!!

Lisa Cedrone

20:45 21 Feb 23

They were on time as efficient

Herb Bright

04:08 21 Feb 23

Richard was our service technician and did an excellent job. I’ve used ALH for over 4 yrs and look forward to their continued excellent service.

kool anthony

21:38 20 Feb 23

Debbie Wells

21:03 20 Feb 23

Regina Porter

20:58 20 Feb 23

Richard was professional and efficient. Our A/C unit started blowing colder air immediately after he finished servicing it.

Geeta Chitale

20:49 20 Feb 23

tina range

20:17 17 Feb 23

Sam Reichman

18:46 16 Feb 23

Aaron was great to work with. Very professional.

Rick Clark

17:54 12 Feb 23

Karl R

17:51 10 Feb 23

Serviceman was prompt, professional and courteous. He explained what was completed, was careful in the home and very efficient. We were very impressed with his level of service. He exceeded our expectations.

Youngtak Lee

17:01 09 Feb 23

Golfer Singh

15:13 09 Feb 23

Excellent customer service I use them once a year also upgraded my system to Halo air cleaner fantastic service very thorough

Alex Talbott

15:00 09 Feb 23

Jessica Weintraub

17:23 08 Feb 23

I’ve been using this company for years and they are professional, on time, and have also fixed my A/C when other companies couldn’t figure out how. Love them!

Earlie Clark

17:02 08 Feb 23

Semi Annual Service (Excellent service by the Tech Richard) arrived on time. He explained in details what he did and also he explains what I need to do to insure my systems continue to work efficient. I request for him on my schedule visit every time because of his professional experience and communication and commitment to his work.

Douglas Crabtree

16:49 08 Feb 23

Very professional, explained what was happening with my system very clearly, and remedied the problem quickly. Cleaned up after themselves, Also very courteous and respectful. The techs were Patrick, Rusty and Austin. Great job!

Nick S

13:45 07 Feb 23

Very detailed checkupChecked all functions

Ry Barr

13:44 07 Feb 23

Good show all around. Professional and down to earth. Job well done.

Connie Walker

18:11 03 Feb 23

Great company!

Mark D

15:40 02 Feb 23

Great service technician. Nice guy.

Mary Ellen Hill

21:56 01 Feb 23

Very professional. Polite. In andOut quickly. System is still fairly new

melissa macdonald

21:35 01 Feb 23

Tina Beckman

20:52 01 Feb 23

We had an issue with the heat not working upstairs. We called and they had a technician out the same day and had the issue quickly resolved.

Richard Hinze

20:16 01 Feb 23

Daryll Neal

19:54 01 Feb 23

Excellent service! Richard Rushing is an outstanding service tech. And very customer oriented!

Shane Comer

15:42 27 Jan 23

Wade Cauthen

22:13 25 Jan 23

We have counted on ALH for their great service for 14 years at our primary and rental properties. Great team to work with.

Eng dom

17:37 24 Jan 23

Bought a new home, the hvac wasn’t balanced properly. One room in the bedroom floor was 10 degrees difference from the next. The builder tried a few times to fix it but Andy Lewis/Hobson was able to figure out the problem and fix it.

Karen Oliver

17:02 24 Jan 23

James C

15:03 13 Jan 23

Customer service very good and Andy Lewis Hobson staff always shown a professional attitude and response when needed.

Sam Urban

11:34 12 Jan 23

Good service and technicians easy to work with

Cindy Price

19:39 11 Jan 23

It was a quick response. The service person was fantastic. Explained everything clearly, efficient and friendly.

Bryan Barnard

14:37 09 Jan 23

Judy Sheppard

14:51 05 Jan 23

We've used this company for our heating and AC maintenance for years. Service technician was pleasant and friendly. He explained what things he checked on the system.

Craig Ray

14:24 05 Jan 23

I had short cycling and my unit would not stay on for more than 5 minutes. I had a routine appointment scheduled for January 31st. I called him to say I was having a problem today. She said she would try to work me in and would call me back. She called back and said I would be seeing this afternoon! Chris came and made some adjustments and the unit was then working. No new parts were needed . The unit is 16 years old and he explained some problems that could occur later. He also told me the estimated costs of certain repairs in the future. He was a very nice and friendly person. He was here about one and a half hours. There was no charge because I was under contract for routine maintenance. :^)

Russell Morris

19:26 30 Dec 22

Have used them for 20 years, very satisfied

Eleanor Neese

17:17 30 Dec 22

Jim on-the-Water

15:34 30 Dec 22

Tech very professional and efficient

Karen Muzzillo-Dixon

14:19 30 Dec 22

Our humidifier burst in the extreme cold weather. I called during the holiday and someone got back to me in a timely fashion, and they repaired it sooner than expected.

Garry Cooke

00:48 30 Dec 22

The service tech was on time, very professional and knowledgeable.

yee-lynn chen

18:57 29 Dec 22

Super responsive! Came out during the holidays due to the cold weather. Professional and helpful!

Robin Snow

01:27 21 Dec 22

Was surprised that they did not provide air filters as part of the systems maintenance. Their service is very expensive and I assumed that would be part of it.

Lawrence “LB” Bell

17:20 20 Dec 22

Angie is a joy to speak with. She was very polite and professional. The technicians were kind and professional as well and advised what they were doing and what caused my issue. Will definitely use them again. Great customer service!

Lorna Lucas

15:35 20 Dec 22

ALH and air is the best! Our furnace wasn’t performing as it should and they were able to fit us in to their tight schedule and resolved our issue. The staff is very professional and will do all possible to assist you. I’m so glad ALH is still on the business of fixing heating problems and not just trying to sell new systems.

Robin Baker

02:17 20 Dec 22

Service representative are always professional and pleasant. Always on time. Great customer service

patricia Munroe

20:53 19 Dec 22

Michelle Maguire

00:50 18 Dec 22

They are wonderful caring people to work with. They go above and beyond to make sure their customers are well taken care of. Sometimes things do not go according to plan. They continue to work until problems are solved to everyone,s satisfaction.

Hosea Belcher

23:05 14 Dec 22

Andy Lewis Hobsen is one of the best service companies I’ve worked with in decades of home ownership. I recently had issues with my home warranty company (who did not want to replace a very old and damaged furnace) and ALH went to bat for me!!! They supplied pics and tech notes that really had weight and resulted in the home warranty company reimbursing me for a new furnace. Aside from that they are always friendly and professional- from the operator on the phone to the technicians who come. I highly recommend them!

Bob Jacobs

14:52 14 Dec 22

Steve Krock

14:49 14 Dec 22

Andy Lewis/Hobson heating and cooling has came to my rescue in a pinch on a couple occasions. So I have accepted service agreements on all of my investment homes. They are responsible, timely, and a company that I can trust.Steve

Fred Erler

14:52 12 Dec 22

Thermostat training (Nest)

Robyn Tom

15:23 09 Dec 22

Appreciate phone call prior to arrival and professionalism and friendly technician

Scott Evans

19:23 07 Dec 22

Everyone was polite and professional. Special shout out to Vincent who had to come out multiple times to troubleshoot what turned out to be debris stuck in the coil. It was a real pleasure working working with you, Vincent. Thanks for the honesty and professionalism. Much appreciated!

Virender Chhabra

18:46 07 Dec 22

Eric Carter

18:33 07 Dec 22

The technician was courteous and friendly. He explained everything that he was doing and how the heating system was working. I have been using ALH for over a year for service on my heating and air conditioning unit. They always do a fantastic job. I would recommend them to family and friends.

Eddie Rush

22:30 06 Dec 22

Great service - always responds quickly over the years. Have had service contracts on our home and both of our parents homes. Always professional and trustworthy with us and our parents. Every single service mechanic we have encountered has had patience and helped us with our hvac needs.

Misti Bain

19:06 06 Dec 22

Kyle Seaton

17:40 06 Dec 22

I switched to this company a year ago, much cheaper and the service is phenomenal! Highly recommend to anyone in need of any service they provide.

william hendricks

17:32 06 Dec 22

Richard maintains our HVAC and we have always been pleased.

Clay Scarborough

17:28 06 Dec 22

Richard checked all they systems and measurements and showed me as he was performing his work. He always does a complete job and I trust him completely.

K. Holland (K.j.)

17:19 06 Dec 22

Satinath Sarkar

16:41 02 Dec 22

Very responsive and respectful service. Quick resolution and follow up. Chris was one of the most friendly and technically knowledgeable service person I have come across. Also the account team on the phone were very proactive and friendly.

Hal Stern

19:20 29 Nov 22

Add Sims

18:15 28 Nov 22

Rich Green

14:42 22 Nov 22

Used ALH for over 12 years and they always provide excellent customer service. Chris our latest technician was on time, courteous and very professional

Kimball Gerald

14:40 22 Nov 22

Preventative maintenance on heater and heat pump

Thomas Clear

19:20 21 Nov 22

ALH has done a great job for us since we built our house 6 years ago.

David Kiefer

18:36 18 Nov 22

Complete amateurs. Needed warranty work on a brand new system they installed, less than 6 months old. They sent someone out without confirming the appointment with me, he calls me from the driveway, fools around with the unit for 5 minutes and says “there was a blue wire that wasn’t connected”, on a system they installed. Still no heat. I tried to schedule another appointment with them, and never got a call back. When I called them again, they said he would be here later this afternoon, which is great because I won't be here. No weekend appointments. Weak. When I called back to cancel the appointment, they said that if anyone else works on the system, that voids our warranty. I don’t think so.

Vandi Smith

15:05 18 Nov 22

This was my first check up since moving in my new home.

Rami Arfoosh

14:47 18 Nov 22

Scott Staley

18:04 17 Nov 22

Appreciate your concern. Hopefully Richard can find the leak in my system. I hope he will solve the issue soon.

Alec Roberts

18:02 17 Nov 22

Pete Holdnak

14:44 16 Nov 22

Mary Ball

14:39 16 Nov 22

Chris was incredible and loved his honesty. Angie in the office is always so kind and patient.

reed knapp

11:25 16 Nov 22

Austin Payne was the tech that was sent and he was over the top thorough taking care of the problem. He showed me how to operate the newly installed damper and assured me that the problem was fixed. He worked quickly and efficiently and was respectfully clean in my home. His professional conduct was appreciated!!

Gordon Harper

18:51 15 Nov 22

Good service. On time and did a complete job.

Nikola Kratky

18:46 14 Nov 22

Whitney Yuska

17:10 11 Nov 22

Richard was excellent with his knowledge, timeliness, and professionalism. His explanation of issues and how things work were so helpful. Rhonda and Angi at the office are also so helpful to work with and I’m grateful for the whole team. Thanks, all!

Andrew Dickerson

15:39 10 Nov 22

Cynthia Sir

14:04 09 Nov 22

Reggie and Mike Gill were great.

Suzanne Wahl

17:14 04 Nov 22

Edith Morgan

20:58 02 Nov 22

Janet Johnson

14:13 27 Oct 22

Everything was very good. Professional staff.

Anne Gelaude

16:38 25 Oct 22

ALH has been my go-to HVAC service and installation company for 20 years. They are always professional and perform outstanding work.

Michael Kilgore

13:50 21 Oct 22

ALH always does a great job servicing my new units.

Adrian & Coleen Hestad

14:28 18 Oct 22

Prompt and courteous

Brooke G

01:06 17 Oct 22

Trey was very pleasant. Called snd provided arrival time. Checked the system thoroughly and gave us the aok! Very professional and super pleasant.

Barbara Royal

20:44 14 Oct 22

We have been enjoying our new HAVC for almost a year now and have been very satisfied with the comfort and savings on our utility bills. The new Ecobee thermostat is fabulous!When we first called ALH they quickly came and worked with us to decide on the system that was best for our needs.Everyone I have worked with has been super nice and helpful.

Casey Jackson

13:42 13 Oct 22

Newly installed system had noisy vents, technician found 1 return had been dry walled over cutting off half of the return air flow. Once that was opened up, system ran quiet. Great find.

Josh Ringenberg

16:28 12 Oct 22

The technician they sent, Chris, was fantastic. He called ahead to let me know when he would arrive and he was right on time. He was very knowledgeable and diagnosed the issue immediately. He spent time to explain the issue to me and had it fixed in short order. Their pricing is fair and the work was very much appreciated. I intend to use this company again in the future.

Category: Furnace

Heating System Replacement

Posted on October 24, 2022 by All Contractor Marketing

Gear Up for the Winter With Heating System Replacement! After the long summer in Cumming Georgia, you may be ready for colder weather and a better heating and cooling system. Andy Lewis / Hobson Heating & Air has prepared our team for the upcoming months of new HVAC and furnace installs to keep our customers …

Furnace Replacement

Posted on December 1, 2021 by All Contractor Marketing

Is it time to look into furnace replacement? Most residential heating systems will last 10 to 15 years with regular maintenance. As the system gets older, you may want to start thinking about a plan on replacing your home furnace. In addition to the system’s age, here are some other things that you should be …

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